CTU Mobile Diagnostics – Frequently Asked Questions
Why choose mobile phlebotomy?
Choosing CTU means:
- No waiting rooms
- Reduced exposure to illness
- Personalized, one-on-one care
- Comfort of your own environment
Perfect for seniors, busy professionals, or anyone who values convenience.
Do I need a doctor’s order?
Yes, a physician’s order is required for most lab work.
If you’re unsure, contact us and we’ll guide you through the process.
What is CLIA-waived testing?
CLIA-waived tests are simple, rapid tests that provide quick results and meet federal safety standards.
These are perfect for fast answers without needing a full lab visit.
How do I contact CTU Mobile Diagnostics?
Phone: 877-522-7911
🌐 Email: www.ctumobilediagnostics@gmail.com
We’re happy to answer any questions!
What is Our current coverage area?
CTU Mobile Diagnostics proudly serves a wide regional area to bring convenient care directly to you.
We currently operate within a 30-mile radius of Chambersburg, Pennsylvania, and a 15-mile radius of Hagerstown, Maryland. This includes Franklin, Adams, and Cumberland Counties in Pennsylvania, as well as parts of Washington County, Maryland — including Hagerstown and Boonsboro.
Not sure if you’re within our service area? Call us at 877-522-7911 — we’re always happy to help and accommodate when possible.
We are continuously expanding, so be sure to check back for updates on new service areas!
What services do you offer?
We provide convenient, professional mobile healthcare services including:
– Mobile phlebotomy (blood draws at your location)
– CLIA-waived rapid testing
– Wellness and lab collection services
– NON DOT Drug Screenings- urinalysis
We bring the lab to you — at home, work, or community locations.
Do you accept insurance?
We are a private pay service and do not bill insurance directly.
However, we can provide a Superbill upon request, which you can submit to your insurance company for possible reimbursement.
Where do you travel?
We are a fully mobile service! We travel to:
- Private homes
- Senior living communities
- Workplaces
- Assisted living & independent living facilities
If you’re unsure if you’re in our service area, just reach out!
How do I schedule an appointment?
Scheduling is simple:
- Call us at 877-522-7911
- Or request an appointment through our website
We’ll coordinate a time that works best for you.
How does pricing work?
Our pricing is transparent and based on:
- Type of service
- Travel distance
- Number of tests or collections
We’ve recently updated our pricing to make it more clear and easy to understand — just ask us for details!
What Area Labs do you Drop Off to?
CTU Mobile Diagnostics will drop off your specimens at the laboratory of your preference, with the exception of Quest Diagnostics.
If you do not have a preferred lab, we will deliver your specimens to the closest certified laboratory in your area to ensure timely and efficient processing.
If you have any questions about lab options, feel free to call us at 877-522-7911 — we’re happy to help!
Since you are performing the lab draw and delivering it, will the lab still bill my insurance?
Yes. While CTU Mobile Diagnostics is a private pay service for the collection, the laboratory that processes your specimen will bill your insurance separately.
We handle the convenience of coming to you and collecting your sample, while the lab performs the testing and submits any insurance claims for the lab work itself.
If you have questions about billing or coverage, we recommend checking directly with your insurance provider or the laboratory processing your test.